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We elevate your care experience
Offering passengers with reduced mobility the most appropriate care for navigating the airport, from wheelchair support to personal assistance.
We elevate your care experience
Offering passengers with reduced mobility the most appropriate care for navigating the airport, from wheelchair support to personal assistance.
WHAT WE OFFER
Our highly trained staff are here to help. We are equipped to aid safe, efficient and friendly travel, including but not limited too, wheelchairs, ramps, and lifts. Sky Assist will prioritise customer service excellence, providing a personalised touch and flexibility to accommodate the diverse requirements of all our customers.
With the high level of culturally diverse passengers arriving and departing Australia’s airports, Sky Assist provides linguistic expertise for the top 10 nationalities, enabling translation services, ensuring positive connection and comfort.
The Sky Assist offering for Airlines and Ground Handlers will facilitate:
Concierce Service
Passengers with reduced mobility who require wheelchair access are offered support through an elevated experience, catering for respective and anticipated requirements.
Porter Service
Passengers requiring dedicated Baggage Carers are assisted with the carriage of their checked-in and hand carry-on baggage. Whether you are arriving at or departing the international and or domestic airports, we’re here to help.
Transfer Service
Passengers are provided with all levels of transfer services between the international and domestic airports and the city. Take advantage of this convenient facility as you require.
Sky Assist will work closely with the airport authorities to ensure that all regulatory standards are met. Leveraging our strong relationship with airport stakeholders, Sky Assist is fully compliant with airport policies and procedures.
We strive to provide comfort, convenience, and peace of mind to our VIP and wheelchair-bound passengers, making their travel experience stress-free, safe, and enjoyable.
Why us?
SKY ASSIST DIFFERENCE
- Focus of a personalised experience
- No service will be knocked back
- Electronic booking, acceptance and tracking of passengers from departure/arrival point at the airport
- Last minute bookings
- On demand Sky Assist executives available on the day to service any additional requests
- Sky Assist executives trained in customer service, wheelchair handling, specialist care and cultural awareness.
- Multiple translations service
CONTACT US
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